Have you found the perfect gift, or have already placed an order? That's great! We understand that you can't wait to receive your new item(s).

Shipping Guidelines:
We're happy to offer you Free Shipping on orders of $99 (applies only to Continental U.S. addresses shipping to a single address), making your shopping experience even more enjoyable.

Production and Processing times:
All items are made to order, and we quickly process and ship in-stock items from us or one of our vendors within 4-7 business days unless otherwise stated in the product description. Unique or personalized items may take 4-10 Business days to process. 

Some in-stock items may ship within 2 business days. Please check the product page for more information.

When will my order ship?
Standard Shipping times typically take 4 to 10 days after production (domestic), based on location. (There may be delays during the holiday season. Please note: the selected shipping timeframe only begins on the date your order is shipped after production, NOT on the date the order is placed. Make sure you are shipping to a secure location. We are not responsible for stolen packages.

You are responsible for entering the correct delivery address for your package. Any returned packages will be subject to the return shipping fees.

Remember to enter the correct billing address associated with your bank. Failure to do so will delay shipping your order until we can verify the information. This is a security measure to prevent credit card fraud and ensure the safety of our customers and our business.

Packages:
You may receive several packages if you purchase multiple items from different categories (E.g., T-shirt, Mug, Canvas, etc.). We will do our best to ship your item in fewer packages, but sometimes, we need to use a different warehouse location to ship some items.

Shipping Methods:
We ship from our own or our vendors' warehouses worldwide. In the USA, we ship via local carriers for faster delivery, as well as UPS, FedEx, USPS, and DHL.

Order Tracking:
You will receive information via email with a tracking number once your order is shipped, but sometimes tracking is unavailable due to free or specific international shipping.

My Tracking Says, "INFORMATION AVAILABLE AT THE MOMENT."
We understand that it can be frustrating not to see your tracking number. Still, for some shipping companies, it takes 1-2 business days for the tracking information to update on their system, which is normal. Please know that we're here to support you every step of the way.

If your order has not arrived within 3 days of delivery to your address, please contact your local post office or the delivery company. After speaking with them, please message us through the Contact Us page. In the subject line of your email, include your order number and any information provided by the delivery company. We will investigate the issue and take appropriate action.

Shipments that go unclaimed are returned to our facility, and you will be responsible for the cost of a reshipment.

International Shipping:
Currently, we only offer international shipping upon request. We are in the process of collaborating with local vendors to provide global shipping options. Please get in touch with us through the help center page for more information if you require delivery to your country. When contacting us, please include your complete address, the products you are interested in, and the quantity needed.

The time it takes for international shipping may vary. For more information, refer to the items page or contact us with any questions. Upon placing your order, you will receive an email notification and tracking information once it has shipped.

* This doesn't include our processing time.

* All shipping times exclude clearance/customs delays

All countries outside the U.S. have additional customs clearance charges. Any customs or import duties are levied once the package reaches its destination country. You (the recipient) must bear any additional charges for customs clearance. We regret that we have no control over these charges and cannot predict what they may be. For further details, please contact your local customs authority. Jewish Apparel cannot be held accountable for any delays incurred while in transit with our courier.

If an item is sent to an address that you specified when ordering that turns out to be incorrect, we are not liable if it does not reach you. Any orders placed over the weekend or on a holiday will not be processed until the next working business day.